Why Managed Services?



“Two out of five enterprises that experience a disaster will go out of business within five years of the event” - Gartner Research


Base Level

$300/Server/Month
$15/Desktop/Month



Preventative Maintenance
  • Servers
  • Workstations
  • Mobile Devices
  • Lower Your Overall I.T. Costs
  • Antivirus Definition Monitored Every 4 Hours
  • Temporary File and Internet Debris Removal
  • Microsoft Patch Assessment
  • Microsoft Patch Deployment for Security Patches
  • S.M.A.R.T. Hard Drive Monitoring
  • Malwarebytes Spyware Scans
  • Logical Disk Checked for Free Space
  • Phone or Email Alerts
  • Antivirus and Antispyware Licensing Included
  • Logmein Pro Include

Business Continuity 
  • Builds Upon the Silver Level Support
  • Hourly Backup of Servers and/or Workstations
  • Offsite Backup Included
  • Preventative Maintenance Package Included for each managed server or workstation
  • Realtime Data Mirroring for Servers and Workstations
  • Open File Protection
  • Quick File Restoration
  • Desktop Data Protected
  • Disaster Recovery
  • Server Virtualized for Automatic Recovery
  • Virtual Server Tested Daily
  • HIPPA & PCI DSS Compliant for Disaster Recovery and Business Continuity
  • Optional Offsite Replication (Price Varies by Backup Data Size)
  • Windows XP, Vista, 7,8,10 
  • Windows Server 2003, Server 2008, Server 2012, 2016 Support
                                        Comprehensive Level

                                        $300/Server/Month
                                        $50/Desktop/Month


                                        Service Desk Package
                                        • Live Support, 24/7/365
                                        • Lower Your Overall I.T. Costs
                                        • Add-On package to the Base Level

                                        The Service Desk supports popular applications
                                        • Desktop Publishing
                                        • Graphics 
                                        • Office Productivity Suites 
                                        • Browsers 
                                        • Email
                                        • Anti-Virus 
                                        • Word Processing
                                        • Database 
                                        • Domains 
                                        • PC and Network
                                        • Apple computers
                                        • Windows & Mac Desktop Operating Systems
                                        • Wireless Devices
                                          Service Desk Support Includes
                                          • Unlimited Tier 1 Remote Support
                                          • Microsoft and Apple desktop operating systems
                                          • E-mail applications and browsers
                                          • Microsoft Office and documented third-party applications (i.e. Quickbooks, etc)
                                          • Hardware and network troubleshooting
                                          • Printer installation and support
                                          • Mobile phones and tablets
                                          • User administration
                                          • Desktop performance problems
                                          • Virus & Spyware cleanup

                                          Service Desk Support Includes

                                          • Business Antivirus software
                                          • Business Anti-spyware software
                                          • Logmein Pro software
                                          • Windows, Office, Select 3rd Party Remote Patching
                                          • Service Desk offers 24x7x365 support, including holidays

                                          Desktop Operating Systems
                                          • Microsoft Windows XP (Note, Microsoft discontinued support as of April 8, 2014)
                                          • Microsoft Windows Vista - Windows 10
                                          • Apple OS X 10.6 - 10.12

                                          Office Suites
                                          • Microsoft Office 2003 - Office 2016
                                          • Microsoft Outlook
                                          • Microsoft Windows Mail App
                                          • Microsoft Office 365 
                                          • Google Apps 
                                          • *Includes Word, Excel, PowerPoint, Access, Email Clients 

                                          Web Browsers
                                          • Internet Explorer 7 and above 
                                          • Mozilla Firefox 
                                          • Google Chrome 
                                          • Safari